荷蘭皇家航空招考地勤Ground Services Officer(桃園機場)-皇家地勤地面事務主任面試流程解析!!

工作內容

-Ensure Ground Handing staff performing duties according to company rules & regulations, report non-conformity.
-Ensure smooth daily operations for both passenger handing and flight operations.
-Inform(Duty)station Manager as soon as possible of any flight irregularity and damage to the aircraft.
-Establish clear & precise communication to passengers, staff & Ground Handling Agents(GHA)in case of irregularity.
-Assist (Duty)Station manager to organize monthly review meeting with staff, GHA & providers.
-Represent station to liaise with Operation Control Center (OCC), Captain, Senior purser & Ground Engineer to solve problem.
-Ensure all manuals & mandatory checks/audits are up-to-date.
-Realize punctuality & quality standards set by company, aim at 100%.
-Monitor & govern the performance of CHA & various service providers.
-Support the Quality Coordinator in his/her efforts to improve quality.
-Station stock & inventory control.
-Invoice check to ensure charges are correct.
-Good computer knowledge especially in Microsoft office(Word, Excel, Power Point,.. etc).
-Good command of written and spoken Mandarin and English.

學歷要求:專科以上
語文條件:英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
英文證照:GEPT中高級
其他條件:     
Competencies
-Teamspirit.
-Be able to work under constraints.
-Customer Service Oriented.
-Concern for excellence.
-Cross-functional awareness.
-Be flexible.
-Good conflict management skills.

All the candidates should have at least 2 years seniority in an international airline company.

資料來源:104人力銀行-荷蘭皇家航空股份有限公司

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